Bad batch of diatomite.
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- Aussie Bonsai Fan
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Re: Bad batch of diatomite.
Hi Paul, We've tracked back as best we can to determine if there was anything out of the ordinary with the batch of diatomite sent to Enfield Produce. Unfortunately we've drawn a blank.
This does happen from time to time. Diatomite is a natural product and as such there is variability in the material that we mine from the ground. While we do our best to assure consistency, sometimes we fail. It's as simple as that.
What I suggest to you and anyone else that has a problem with "mushy" diatomite is that you send us a sample, say 100g, of the offending material to:
Mt Sylvia Diatomite, PO Box 448, Gatton, QLD, 4343.
Include your preferred contact details and a return postal address and we will send you a replacement bag of diatomite.
bonborn, thanks for posting those links. I was quite surprised when I went to those sites. While the websites refer to Kleensorb Diatomite, the bag represented in the photograph, is NOT our material. At least I don't recognise the bag and doubt very much that it contains our diatomite. I would be most interested to hear if anyone has purchased this material.
I've been in touch with Blackwoods/Protector and we are trying to sort this out. I should say that we have sold Kleensorb to both of these companies in the past.
This does happen from time to time. Diatomite is a natural product and as such there is variability in the material that we mine from the ground. While we do our best to assure consistency, sometimes we fail. It's as simple as that.
What I suggest to you and anyone else that has a problem with "mushy" diatomite is that you send us a sample, say 100g, of the offending material to:
Mt Sylvia Diatomite, PO Box 448, Gatton, QLD, 4343.
Include your preferred contact details and a return postal address and we will send you a replacement bag of diatomite.
bonborn, thanks for posting those links. I was quite surprised when I went to those sites. While the websites refer to Kleensorb Diatomite, the bag represented in the photograph, is NOT our material. At least I don't recognise the bag and doubt very much that it contains our diatomite. I would be most interested to hear if anyone has purchased this material.
I've been in touch with Blackwoods/Protector and we are trying to sort this out. I should say that we have sold Kleensorb to both of these companies in the past.
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Re: Bad batch of diatomite.
I know there has been one person who did purchase from Blackwoods before and they received your Kleensorb diatomite 2-7mm. I am about to place an order with them.IanN wrote:
bonborn, thanks for posting those links. I was quite surprised when I went to those sites. While the websites refer to Kleensorb Diatomite, the bag represented in the photograph, is NOT our material. At least I don't recognise the bag and doubt very much that it contains our diatomite. I would be most interested to hear if anyone has purchased this material.
I've been in touch with Blackwoods/Protector and we are trying to sort this out. I should say that we have sold Kleensorb to both of these companies in the past.
Ian any chance you guys might start selling direct to non bulk buying clients. There are many users here who use diatomite or would like to use it but it's hard to access.
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- Aussie Bonsai Fan
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Re: Bad batch of diatomite.
bonborn, Mt Sylvia Diatomite is a manufacturing company that wholesales its products. We're not really set up for a mail order type of business and selling by the bag is just not practical for us.
The best approach is for clubs or groups of users to get together and purchase a pallet (50 Kleensorb bags) and store it at some central location. Happy to discuss this with individuals if they wish. This already happens and we supply several bonsai groups directly.
customerservice@mtsylviadiatomite.com
The best approach is for clubs or groups of users to get together and purchase a pallet (50 Kleensorb bags) and store it at some central location. Happy to discuss this with individuals if they wish. This already happens and we supply several bonsai groups directly.
customerservice@mtsylviadiatomite.com
- Bush bunny
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Re: Bad batch of diatomite.
See the kitty litter mention on the label. I used some kitty litter and it went to mush at the bottom of my re-pot of my Juniper, so wouldn't drain. I had to re-pot it using just grit at the bottom.
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Re: Bad batch of diatomite.
Hi bush bunny, all kinds of materials are used for kitty litter, not just diatomite, Many of these are so called "clumping"type products. You don't mention which kitty litter you tried but I note that you are a member of Canberra Bonsai club. This club has been purchasing our product for about three years and thus far, we have had no complaints.
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Re: Bad batch of diatomite.
A few years ago, I think Bretts did some comparisons and found that most of them turned to mush quickly while there was one that seemed to be good. A bit later he found that they had changed the product to the stuff that went mushy.Bush bunny wrote:See the kitty litter mention on the label. I used some kitty litter and it went to mush at the bottom of my re-pot of my Juniper, so wouldn't drain. I had to re-pot it using just grit at the bottom.
Morale was that Kitty Litter is bad generally unless you strike it lucky.
you would have to test every batch to make sure of what you were getting
Ken
Last edited by kcpoole on August 19th, 2014, 5:27 pm, edited 1 time in total.
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Re: Bad batch of diatomite.
Hi Bonbon
I don't know about the protector diatomite but the Blackwoods one should be ok
When you pick it up compare the bag with the photos posted by Ken if it's not the same tread carefully ! Blackwoods in qld sell the mt Sylvia diatomite so I assume it the same with all their branches
Steve
I don't know about the protector diatomite but the Blackwoods one should be ok
When you pick it up compare the bag with the photos posted by Ken if it's not the same tread carefully ! Blackwoods in qld sell the mt Sylvia diatomite so I assume it the same with all their branches
Steve
Last edited by bamboos on August 19th, 2014, 6:29 pm, edited 1 time in total.
- thoglette
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Re: Bad batch of diatomite.
"Lucky" for me means VitaPet Purrfit Litter Clay - apparently NZ Zeolitekcpoole wrote:Morale was that Kitty Litter is bad generally unless you strike it lucky.
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Re: Bad batch of diatomite.
My online order with Blackwoods was cancelled by them stating it's not something they stock regularly and needs to be ordered in but they can't commit to ordering 50bags which is minimum purchase from the supplier. Might try out a protector safe branch but i feel both blackwoods and protectorsafe is the same company under different names.
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Re: Bad batch of diatomite.
You are correct they are owned by Wesfarmers LTd,but operate as separate business within the group having to met a mark within Wesfarmers.
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Re: Bad batch of diatomite.
No luck with protector either. Said minimum order 50. Can't order it in. Looks like enfield produce.
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Re: Bad batch of diatomite.
Hello,
I just wanted to let you know that I have had the same problem with mushy diatomite sold as Kleensorb purchased from Pet Super Store in Stafford. I will send them a sample as mentioned in the posts.
I suggest that anyone buying bags test it out before using it with your trees.
Hopefully they are willing to replace the 4 bags that i purchased. I usually buy in bulk.
AG
I just wanted to let you know that I have had the same problem with mushy diatomite sold as Kleensorb purchased from Pet Super Store in Stafford. I will send them a sample as mentioned in the posts.
I suggest that anyone buying bags test it out before using it with your trees.
Hopefully they are willing to replace the 4 bags that i purchased. I usually buy in bulk.
AG
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Re: Bad batch of diatomite.
I agree that the new batches are softer than last years but the ones I have do not go mushy when wet.
I have left Kleensorb out in the open over the last 6-8 weeks where it was subjected to periods of water logging, dry and dampness. During this time the Kleensorb did not become mushy like attapulgite will, it held its shape quite well.
The only way I see the current batches being problematic is if you are pulverising it during potting as it will only break up through mechanical action which is going to be minimal at most in a pot
I have left Kleensorb out in the open over the last 6-8 weeks where it was subjected to periods of water logging, dry and dampness. During this time the Kleensorb did not become mushy like attapulgite will, it held its shape quite well.
The only way I see the current batches being problematic is if you are pulverising it during potting as it will only break up through mechanical action which is going to be minimal at most in a pot
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Re: Bad batch of diatomite.
Hi Damian,
For the record, my latest Kleensorb bag is not even in a pot. Just left some on the sieve out in the open, rained upon and half has turned to paste the other half stayed as original. Even the contents in the bag are crumbling and becoming pasty from the moisture in the air fwith the rain. Definately, different from previous.
Regards
For the record, my latest Kleensorb bag is not even in a pot. Just left some on the sieve out in the open, rained upon and half has turned to paste the other half stayed as original. Even the contents in the bag are crumbling and becoming pasty from the moisture in the air fwith the rain. Definately, different from previous.
Regards
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Re: Bad batch of diatomite.
If you're in trouble for a grit that holds moisture, you could consider pumice from Ausperl in Broadmeadow, down by Botany Bay. I've found it useful.
Gavin
Gavin